Commercial Services

Available from CZ.NIC for operators who require formal support or managed deployment.

Support services

In addition to informal community support, CZ.NIC offers formal software support contracts for FRED deployments. These contracts include defined service level agreements (SLAs) and cover implementation assistance and ongoing operation of domain registry systems.

FRED software as a service

CZ.NIC offers a managed service option in which FRED is installed and operated by CZ.NIC on behalf of the registry operator, under a defined SLA.

Anycast

Registry operators can contract CZ.NIC to utilise its anycast network infrastructure, improving DNS resolution resilience and latency for end users across multiple geographic locations.

On-site support

CZ.NIC offers contractual on-site training for technical staff, covering FRED’s capabilities and operation. Training is delivered at the client’s premises by CZ.NIC personnel.

Remote support

CZ.NIC offers contractual remote training sessions for technical staff as an alternative to on-site delivery, covering the same subject matter with the convenience of remote access.

Information service

CZ.NIC provides an information service for registry operators, administrators, and developers, covering FRED and its related software components.

Priority development

Clients with contractual agreements are involved in shaping the future development roadmap for FRED, including feature priorities. This gives operators a direct channel to ensure the software evolves in line with their operational needs.